Privacy Policy

Health Care Facility Training Academy (hcftacademy.com)

Effective Date: October 1, 2025

1. Introduction & Scope

This Privacy Policy explains what personal information Health Care Facility Training Academy (“HCFTA,” “we,” “our,” or “us”) collects, how we use it, when we share it, and your rights. This Policy applies to information collected via hcftacademy.com and related services.

2. Information We Collect

1. Account and Contact Information: name, organization/facility name, billing address, email address, phone number.
2. Payment Information: payment transaction details processed by Stripe (we do not store full card numbers).
3. Usage & Analytics Data: We collect technical and usage information including:
• Server Logs: IP addresses, browser type, device information, access times, and requested pages are automatically logged on our servers for security, diagnostics, and performance monitoring purposes.
• Google Analytics (with your consent): When you accept analytics cookies, we use Google Analytics to collect information about how visitors use our site, including pages visited, time on site, traffic sources, and user interactions. Google Analytics uses cookies and may collect information such as your IP address (anonymized), browser type, and device information. For more information about Google Analytics' data practices, visit Google's Privacy Policy.
• Other Analytics Tools: Additional analytics and performance monitoring tools may be used to improve our services.
4. Communications: copies of messages and support requests sent to us.

3. How We Use Your Information

We use collected information to:

• Provide, operate, and improve our services.
• Process payments and manage subscriptions.
• Communicate about your account, billing, updates, and support.
• Analyze site usage to improve content and performance.
• Send marketing communications (where permitted) and to share contact information with our affiliate Ireland Architects, Inc. for marketing purposes.
• Maintain security and diagnose technical issues: Server logs containing IP addresses and access information are used to detect security threats, troubleshoot technical problems, and ensure proper system operation.

4. Sharing & Disclosure

No Sale of Personal Information. We do not sell personal information.

Affiliate Marketing. We will share contact information with Ireland Architects, Inc. for marketing and outreach purposes. If you prefer not to receive communications from them, contact us and we will assist with opting out.

Service Providers. We share data with service providers (e.g., Stripe for payments; analytics providers) who perform services on our behalf.

Legal Requirements. We may disclose information to comply with laws, respond to legal process, or protect rights, safety, or property.

5. Cookies, Tracking & Analytics

We use cookies and similar technologies for various purposes:

• Essential Cookies: Required for basic site functionality, including cookie consent preferences and session management. These cannot be disabled.
• Analytics Cookies (Optional): With your consent, we use Google Analytics to understand how visitors interact with our site. These cookies help us improve content, user experience, and site performance. You can manage your cookie preferences at any time through our cookie consent banner or by contacting us.

You can also manage or disable cookies through your browser settings, though this may affect site functionality. To opt out of Google Analytics across all websites, you can install the Google Analytics Opt-out Browser Add-on.
Server-Side Logging: Regardless of cookie preferences, our servers automatically log certain technical information (such as IP addresses) for security, diagnostics, and operational purposes. This logging is necessary for maintaining site security and performance.

6. Data Retention

We retain personal data as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. If you request deletion, we will remove your data subject to applicable legal and contractual retention obligations.

7. Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal data. However, no system is completely secure; we cannot guarantee absolute security.

8. Your Rights & Choices

Depending on your jurisdiction, you may have rights to access, correct, update, export, or delete your personal data, and to object to or restrict processing. To exercise these rights or to opt out of marketing, contact: ContactUs@hcftacademy.com.

9. Children’s Privacy

Our services are intended for adults 18 and older. We do not knowingly collect personal information from children under 18.

10. International Transfers

Your data may be processed in the United States. By using the service, you consent to transfer and processing of your data in the U.S.

11. Changes to this Privacy Policy

We may update this Policy. We will post the updated Policy with a new Effective Date. Continued use after posting constitutes acceptance of the updated Policy.

12. Contact Information

Health Care Facility Training Academy
1908 E. Sunshine, Springfield, MO 65804
ContactUs@hcftacademy.com